Sitescope Limited ("Sitescope") is committed to preserving the privacy of all visitors to www.homecheck.co.uk. Please read the following privacy policy to understand how we use and protect the information that you provide to us.
By accessing this Site or placing an order on this site, you consent to the collection, use and transfer of your information under the terms of this policy.
Information that we collect from you
When you visit, register or order products and services on www.homecheck.co.uk you may be asked to provide certain information about yourself including your name, contact details and credit or debit card information. We may also collect information about your usage of our website.
Use of your information
Your information will enable us to provide you with access to all parts of our site and to supply the goods or services you have requested. It will also enable us to bill you and to contact you where necessary concerning your orders. We will also use and analyse the information we collect so that we can administer, support, improve and develop our business.
In particular, we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to the site or our services. Further, where you have consented, we might also use your information to let you know about other products and services which we offer which may be of interest to you and we may contact you by post, telephone or fax, as well as by e-mail. If you change your mind about being contacted in the future, please let us know.
Disclosure of your information
The information you provide to us will be held on our computers in the UK and may be accessed by or given to our staff working outside the UK and third parties who act for us for the purposes set out in this policy or for other purposes approved by you. Those parties process information, fulfil and deliver orders, process credit card payments and provide support services on our behalf. We may also pass on such information to third parties we contract with to provide services that may form part of or accompany our products and services. We may also pass aggregate information on the usage of our site to third parties but this will not include information that can be used to identify you.
Unless required to do so by law, or as set out in this policy, we will not otherwise share, sell or distribute any of the personal information provided to us to third parties without your consent. However, we will disclose usage information (namely notify that a search has been carried out against a particular address) to selected third parties unless you specifically instruct us not to do so.
Where you have consented when providing us with your details, we may also allow carefully selected third parties, including other companies in our group, to contact you occasionally about products and services which may be of interest to you. They may contact you by e-mail. If you change your mind about being contacted by these companies in the future, please let us know, by contacting us at
Sitescope Ltd.
7 Abbey Court
Eagle Way
Sowton
Exeter
Devon
EX2 7HY
Finally, if our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners. Countries outside the European Economic Area do not always have strong data protection laws. However, we will always take steps to ensure that your information is used by third parties in accordance with this policy.
Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.
Cookies
Cookies are small amounts of information which we store on your computer. Unless you have indicated your objection when disclosing your details to us, our system may issue cookies to your computer when you log on to the site. Cookies make it easier for you to log on to and use the site during future visits. They also allow us to monitor website traffic and to personalise the content of the site for you. You may set up your computer to reject cookies although, in that case, you may not be able to use certain features on our site. If you do not wish to receive cookies in the future, please let us know, by contacting us at
Sitescope Ltd.
7 Abbey Court
Eagle Way
Sowton
Exeter
Devon
EX2 7HY
Security and data retention
We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires.
Accessing and updating
You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us. We are entitled by law to charge a fee of £10 to meet our costs in providing you with details of the information we hold about you.
Changes to our privacy policy
Any changes to our privacy policy in the future will be posted to the site and, where appropriate, through e-mail notification.
Contact
All comments, queries and requests relating to our use of your information are welcomed and should be addressed to:
Customer Services Manager,
Sitescope Ltd,
Landmark Information Group,
The Smith Centre,
Fairmile,
Henley-on-Thames.
Oxfordshire.
RG9 6AB
Tel: +44 (0)844 844 9966
Email: helpdesk@homecheck.co.uk